SiteLog AI — Terms of Service
Effective date: August 1, 2026
These terms are an agreement between you and Block Management Services LLC (Florida, USA) ("SiteLog," "we," "us"). They apply to the SiteLog AI mobile app, the sitelog-ai.com website, team accounts, and related services. By creating an account, starting a team, or using the service, you agree to these terms and to our Privacy Policy.
Operated by: Block Management Services LLC (Florida, USA)
Contact: support@sitelog-ai.com
1. What SiteLog is
SiteLog AI is a field documentation tool for construction professionals: it captures notes, voice transcriptions, and photos; organizes them into a project record; and generates and emails reports. It is a documentation aid — it is not project management software, legal advice, or a system of record required by any contract.
2. Your account
You sign in with an email address and a one-time code. Keep access to that email — it is how your account is secured and recovered. You are responsible for activity under your account and for the accuracy of information you enter. You must be at least 18 and using SiteLog for business purposes.
3. Subscriptions, trials, and billing
Individual accounts. Where an individual subscription is offered through the Apple App Store, Apple bills you at the price shown on the App Store listing at the time you subscribe, Apple's payment terms apply, and you manage or cancel it in your App Store subscription settings — not through us. App Store subscriptions are not offered in every release of the app; where none is offered, SiteLog is sold to companies and teams as described below.
Team accounts are billed by us through Stripe at $24.99 per billed seat per month. Seats are counted automatically: each team member added to the team is a billed seat; the team admin's own seat is free unless a job is assigned to it. Creating a team is free, and there is no seat minimum. Teams start with a 30-day free trial; a payment method is required when you create your team (nothing is charged when it is saved). You will not be charged during the trial — billing begins automatically when the trial ends unless you cancel first, and cancelling during the trial means you pay nothing. Seat count changes (adding or removing people, or assigning a job to the admin's seat) are prorated by Stripe automatically. We will notify your admin email before the trial ends. Prices may change with at least 30 days' notice; changes apply at your next billing cycle.
How web billing works (automatic renewal disclosure). Team subscriptions purchased on this website renew automatically: after your 30-day free trial ends, your saved payment method is charged $24.99 per billed seat per month, and the subscription continues month to month at that rate until you cancel. You can cancel online at any time, without calling or emailing anyone, from your team dashboard (Manage billing), which opens a Stripe-hosted billing portal; cancellation takes effect at the end of the period already paid. Payments are processed by Stripe, Inc.; your card details go directly to Stripe and never touch our servers. We (or Stripe on our behalf) will email your admin address before the trial converts to a paid subscription, and receipts for each charge. Refunds for web purchases follow Section 4. If we change prices, we will give at least 30 days' notice by email, and the new price applies from your next billing cycle — if you don't agree, cancel before it takes effect and you won't be charged the new price.
4. Cancellation and refunds
Cancel anytime. Team billing is managed from your team dashboard (Manage billing), which opens a Stripe-hosted portal where you can update cards, view invoices, or cancel — cancellation is as easy as signing up. App Store subscriptions are cancelled through Apple. When you cancel, service continues to the end of the period already paid; we do not refund partial billing periods except where the law requires. Cancelling during a free trial means you are never charged.
5. Your content and who owns the record
Your logs, photos, and reports are yours. On an individual account, they belong to you. On a team account, logs captured under company jobsites belong to the company, and the team admin controls jobs, members, and access — that is the point of a team account, and everyone joining a team accepts it. You grant us only the limited rights needed to operate the service: storing, transcribing, processing, and delivering your content as the product functions describe. We do not sell your data or use your content to train AI models.
6. About the record — read this one
SiteLog records are informational only — they are not contract documents. Voice transcription and AI-generated summaries and answers can contain errors. You are responsible for reviewing your logs and reports for accuracy, for keeping copies of reports you rely on (they are emailed to you as PDFs for exactly this reason), and for complying with any laws that apply to recording audio or photographing people or property in your jurisdiction. We make no guarantee that any record will be complete, error-free, preserved for any particular period beyond your subscription, or sufficient or admissible for any dispute, claim, inspection, or legal proceeding. SiteLog supports your documentation practices; it does not replace them.
7. Acceptable use
Use SiteLog lawfully and as intended. Do not attempt to break, overload, or reverse-engineer the service; do not use it to store or transmit unlawful content; do not resell access; do not abuse usage limits (they exist so the service stays fast and affordable for everyone).
8. Availability
SiteLog captures offline and syncs when you have coverage, and we work hard to keep the service reliable — but no online service is uninterrupted. We may modify features over time. The service is provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of liability
To the maximum extent permitted by law: our total liability for any claims arising out of or relating to the service is limited to the amounts you paid us in the twelve months before the claim; and we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost business, loss of data or records, or the outcome of any dispute, claim, or proceeding in which SiteLog records were used or unavailable — even if we were advised such damages were possible. Some jurisdictions do not allow certain limitations; in those places, these limits apply to the fullest extent permitted.
10. Termination
You can delete your account at any time inside the app, as described in the Privacy Policy. Deleting an individual account permanently removes its associated data. When a team member deletes their work account, their personal login, profile, and non-company data are deleted, while company-managed projects, logs, reports, photos, PDFs, and necessary historical authorship remain with the company account. The team administrator can delete the entire company account and all company records. We may suspend or terminate accounts that violate these terms, with notice where practical. Before cancelling, use your reports to export anything you want to keep.
11. Governing law
These terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Florida, and you consent to their jurisdiction.
12. Changes to these terms
If we make material changes, we will update the effective date above and note the change on the website, in the app, or by email. Continuing to use the service after a change takes effect means you accept the updated terms.
13. Contact
Questions about these terms: support@sitelog-ai.com.